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Editing Memos and adding more info on Returned Payments

We will be able to pull report regarding resolved NSFs.

  • Guest
  • May 1 2020
  • Reviewed
  • Attach files
  • Guest commented
    6 May, 2020 09:52pm

    We would like to be able to pull data about how a returned transaction was resolved since we do not just schedule them. We have different ways resolving NSFs. So if we can add a memo to a returned transaction, it can resolve all of our issues and we will be able to pull data.

  • Admin
    DebtPay Product Team commented
    6 May, 2020 09:40pm

    Thank you for your feedback, Azin! If we are interpreting your idea correctly, it sounds like there are two pieces to it:

    The first being that you would like to add more information onto returned transactions and resolve them. The second piece is around better reporting on the resolved transactions.

    If so, we would like to understand a bit more about why you would like to edit the memo on returned transactions? Is it to add more details around how the specific transaction was resolved or to link the returned and resolved transactions in some manner?

  • Guest commented
    1 May, 2020 12:06am

    We will be able to pull report regarding resolved NSFs.